Terms of Service

These terms of service are entered into between you and Allevia AI ("us," "we," or "our") for the use of our application in relation to our training and assessment tools. By accessing our websites and associated platforms (the "Services"), you acknowledge that you have read, understood, and agree to the most recent version of these Terms of Service ("Terms").

We reserve the right to revise these Terms at any time. If we do, we will post the modified Terms on this page and indicate the date of the most recent change above. You agree to read all notifications we send you and to periodically check this page for updates to these Terms. Your continued use of the Services constitutes acceptance of these Terms and any modifications thereto. If you object to any changes, your sole recourse is to cease use of the Services.

USE OF SERVICES

You agree that by using our Services, you have accepted these Terms and understand your obligations herein and under our Privacy Policy. You further agree that you are authorized to use our Services for your sole benefit. We reserve the right, at our sole discretion, to terminate any transactions or activities where we believe that the activities violate these Terms, our Privacy Policy, or any laws. Notification of termination may be given at our discretion.

Restrictions: You agree that the use of our Service must not involve any activities that are dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, or obscene. You are prohibited from attempting to obtain any password, account, or security information belonging to another user. Running auto-responders, spam, or any process that operates while you are not logged into the platform or that interferes with the Service's operation (including placing an undue load on its infrastructure) is not allowed. You must not use the Service in violation of any law or regulation, nor directly compete with Allevia AI. Activities such as "crawling," "scraping," or "spidering" any part of the Service, and attempting to decompile, reverse engineer, or discover the source code or underlying ideas of the Service, are strictly forbidden.

Content: "Content" refers to all software, images, text, questions, communications, solutions, and any related material perceived or made available from our Service platform. Content delivered through our Services platform may be owned by us ("Our Content"), or contributed by users like you ("User Submitted Content"). You agree to abide by all copyright notices and restrictions in the Content you access.

Unless otherwise specified in writing, all Our Content is owned, controlled, or licensed by us. You agree that all Our Content is our sole and exclusive property. All Our Content is copyrighted under applicable national and international copyright laws, protecting it from unauthorized use.

By submitting any User Submitted Content to our Service platform, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, distribute, display, and perform it in connection with the Services platform, to commercially exploit all such User Submitted Content, and to use it for any other purposes, without restriction or compensation to you. You also understand and agree that this right will persist even if your User Submitted Content is subsequently removed by you or if you subsequently delete your account with our Service.

ACCOUNT INFORMATION

Registration: We may ask you to register an account for the use of our Services. In registering, you may elect to create an account with us or use a third-party service where applicable. You understand that if you create an account using a third-party service, you will be subject to its terms and conditions and privacy policy.

Terms of Account: You must be at least 18 years of age or the age of legal majority in your jurisdiction. You agree that the information you provide is accurate and that you will maintain its accuracy. Failure to maintain an up-to-date account may result in your inability to use our Services. You are solely responsible for all activity that occurs on your account.

Use of Account: You agree to use your account exclusively for your personal, non-commercial use of our Services. You agree not to allow any third party to use your account. You agree that you will use our Services for only lawful activities. As needed, you agree to offer proof of identity to ensure that you match the details on the account.

Privacy: The terms of your account shall be protected by our Privacy Policy, which is incorporated into this agreement by reference.

PAYMENTS AND BILLING

We utilize third-party services for processing any payments as part of our Services. We do not store or retain your full payment card information. We do not accept any liability or security for the use of our Services as it relates to the protection of your banking or payment information beyond our legal obligations. Although we strive to protect your information, you use our Services AS IS and accept all liability and risk of using our Services and third-party payment services. You have the sole responsibility of ensuring that you take necessary precautions to protect your private information.

WARRANTIES AND LIMITATIONS ON LIABILITY

USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) THAT THE SERVICE WILL BE ERROR-FREE OR THAT WE WILL FIX ANY ERRORS. ANY MATERIALS OBTAINED THROUGH USE OF THE SERVICES ARE OBTAINED AT YOUR OWN DISCRETION AND RISK.

TO THE FULLEST EXTENT PERMITTED UNDER LAW, WE HAVE NO OBLIGATION OR LIABILITY (WHETHER ARISING IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR LIABILITIES (INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF DATA, REVENUE OR PROFIT) ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU OR ANY THIRD PARTIES UNDER ANY CIRCUMSTANCE IS LIMITED TO A MAXIMUM AMOUNT OF $100 USD OR THE AMOUNT YOU HAVE PAID US IN THE LAST 12 MONTHS, WHICHEVER IS GREATER.

DISPUTE RESOLUTION

Procedure: You agree that any dispute shall be settled via binding arbitration. The arbitration will be administered by an established alternative dispute resolution provider mutually agreed upon by the parties. You agree that the arbitrator shall have the power to decide any motions brought by any party to the arbitration. The arbitrator shall issue a written decision on the merits and shall have the final power to award any remedies available under applicable law.

The arbitration shall be conducted in accordance with the laws of Karnataka, India. You agree that any arbitration under this agreement shall be conducted in Bengaluru, India.

YOU AGREE THAT ANY LEGAL CLAIM AGAINST US MUST BE FILED WITHIN SIX (6) MONTHS AFTER THE EVENT THAT GAVE RISE TO THE CLAIM. OTHERWISE, YOUR CLAIM WILL BE PERMANENTLY BARRED.

Class Action Waiver: You and we agree that any and all claims may be brought solely in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims.

CANCELLATION, REFUND, AND TERMINATION POLICY

You can cancel your current Premium subscription in your account or subscription management page. You must cancel your subscription before your next renewal date to avoid future billing.

After cancellation, your subscription will remain active until the end of the current billing period, and you will have continued access for the remainder of that period, but you will not receive a refund for the current period.

All fees paid or accrued in connection with any Services are non-refundable, and Allevia AI will not prorate any fees paid for a subscription that is terminated before the end of its term.

Allevia AI may deny you access to all or any part of the Services or terminate your account with or without prior notice if you engage in any conduct or activities that we determine, in our sole discretion, violate our Terms of Service or the rights of Allevia AI or is otherwise inappropriate.

MISCELLANEOUS

Governing Law: This Agreement shall be governed by the laws of Karnataka, India, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted under this Agreement, you hereby consent to the personal and exclusive jurisdiction and venue of the courts located in Bengaluru, Karnataka, India.

Force Majeure: We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or network infrastructure failures.

Entire Agreement: This Agreement constitutes the entire agreement between you and us with respect to the subject matter herein and supersedes all prior agreements.

Severability: If any portion of these terms is deemed invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remainder of these terms will continue in full force and effect.

Waiver: No waiver of any rights under these terms will be effective unless expressly agreed upon by us in writing.

If you need to contact us, email us at info@allevia.ai.

For any billing questions, please contact billing@allevia.ai.